Important – please read these terms carefully. By using the Service (as defined below), you agree that you have read, understood, accepted and agreed with the Terms of Use. You further agree to the representations made by yourself below. If you do not agree to or fall within the Terms of Use of the Service and wish to discontinue using the Service, please do not continue using the Application (as defined below) or the Service.
The Terms of Use stated herein (collectively, the “Terms of Use” or this “Agreement”) constitute a legal agreement between you and SERV Technology Sdn Bhd (Company No. 1239648-V) (the “Company”). In order to use the Service you must agree to the Terms of Use that are set out below. By using the mobile application supplied to you by the Company (the “Application”), and downloading, installing or using any associated software supplied by the Company (“the Software”) which overall purpose is to enable persons seeking services to be matched with SERV Providers or third party service providers (collectively, the “Service”), you hereby expressly acknowledge and agree to be bound by the Terms of Use, and any future amendments and additions to the Terms of Use as published from time to time at https://www.serv.my or through the Application.
The Company reserves the right to modify, vary and change the Terms of Use or its policies relating to the Service at any time as it deems fit. Such modifications, variations and or changes to the Terms of Use or its policies relating to the Service shall be effective upon the posting of an updated version at https://www.serv.my.
THE COMPANY IS A TECHNOLOGY COMPANY. THE SERVICE OF THE COMPANY IS TO LINK YOU WITH SUCH THIRD PARTY AUTOMOTIVE SERVICE PROVIDERS. THE COMPANY IS NOT RESPONSIBLE NOR LIABLE FOR THE ACTS AND/OR OMISSIONS OF ANY THIRD PARTY AUTOMOTIVE SERVICE PROVIDERS AND/OR ANY AUTOMOTIVE SERVICES PROVIDED TO YOU.
By using the Service, you expressly represent and warrant that you are legally entitled to accept and agree to the Terms of Use and that you are at least eighteen (18) years old. Without limiting the generality of the foregoing, the Service is not available to persons under the age of eighteen (18) or such persons that are forbidden for any reason whatsoever to enter into a contractual relationship. By using the Service, you further represent and warrant that you have the right, authority and capacity to use the Service and to abide by the Terms of Use. You further confirm that all the information which you provide shall be true and accurate. Your use of the Service is for your own sole, personal use. You undertake not to authorize others to use your identity or user status, and you may not assign or otherwise transfer your user account to any other person or entity. When using the Service, you agree to comply with all applicable laws whether in your home nation or otherwise in the country, state and city in which you are present while using the Service.
You may only access the Service using authorized means. It is your responsibility to check and ensure that you have downloaded the correct Software for your device. The Company is not liable if you do not have a compatible device or if you have downloaded the wrong version of the Software to your device. The Company reserves the right not to permit you to use the Service should you use the Application and/or the Software with an incompatible or unauthorized device or for purposes other than which the Software and/or the Application is intended to be used.
By using the Software or the Application, you agree that:
You agree to assume full responsibility and liability for all loss or damage suffered by yourself, the third party service provider, the Company or any third party as a result of any breach of the Terms of Use.
Every Service On the Go with SERV comes with seven (7) days after sale warranty, while other third parties services will be in accordance to their respective warranty terms. You must alert the helpline if any problem arises during the warranty period. You will be entitled to free repair or maintenance services of the vehicle and free replacement of parts (the “Service”) subject to terms and conditions herein. The limitations and exclusions that we warrant are as followings:
(a) | normal wear and tear of the parts usage, which does not affect the functionality or performance of the Service; | ||||||
(b) | malfunction, loss or damage to the Service by any person other than the Company authorised personnel arising from or in connection with:
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(c) | malfunction, loss or damage to the Service cause by acts of god or any other force majeure event; | ||||||
(d) | Parts with its serial number removed, defaced, damaged or altered; | ||||||
(e) | Parts used in the Service different than the one recommended by our Service Advisor and according to your selection. | ||||||
(f) | your breach of these terms and conditions or any provisions of the sales and purchase agreement of the Service (as the case may be) ; | ||||||
(g) | Parts purchased or provided by yourself or third parties; |
All replaced components, parts or other units of the vehicles shall be our properties.
-You may cancel your request, subject to agreement and charges defined by SERV, SERV Providers or third party service providers.
SERV User’s Terms & Conditions was updated on June 17, 2020 SERV has the authority to update these Return & Refund Policy at any time and any amendments may be made without notice to you. We recommend you always be updated with this Terms and Conditions. By proceeding to access or utilize Our Services after those corrections or changes become effective, you agree to be bound by the revised terms. In the event that you don't consent to the new Terms and Conditions, you may stop using the Website and/or Our Services.
All of our rights are reserved.